Sales Policy

Effective Date: January 7, 2025

At PowerXSuri, we are dedicated to providing excellent baby products and ensuring a seamless shopping experience for our customers. Our Sales Policy outlines the terms and conditions that govern the sale of products on our website. By placing an order with us, you agree to be bound by these terms.

1. Product Availability

All products listed on our website are subject to availability. We strive to maintain accurate stock levels, but due to high demand or inventory discrepancies, certain items may become temporarily unavailable. In such cases, we will notify you as soon as possible and offer alternatives or a full refund.

2. Pricing

  • Prices: The prices displayed on our website are in USD and include applicable taxes unless stated otherwise. Prices are subject to change without prior notice.
  • Discounts and Promotions: From time to time, we may offer discounts, coupons, or promotional offers. These offers are valid only for the specified time period and cannot be combined with other promotions unless stated.
  • Price Errors: While we make every effort to ensure accurate pricing, errors may occur. If an error is found after an order is placed, we will notify you and provide options such as canceling the order, adjusting the price, or issuing a refund if necessary.

3. Order Processing

  • Order Confirmation: Once your order is successfully placed, you will receive an email confirmation with your order details. This is an acknowledgment that we have received your order.
  • Order Processing Time: Orders are typically processed within 1-2 business days. However, during high-demand periods or sales events, processing may take longer. Please check the estimated shipping date at checkout for the most accurate information.
  • Order Modifications: Once an order has been placed, we are unable to modify it. If you need to make changes, we recommend contacting us immediately, but we cannot guarantee any adjustments.

4. Payment

  • Payment Methods: We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express, etc.), PayPal, and other secure payment options.
  • Authorization: All payments are subject to authorization by your payment provider. In case of a failed payment or an issue with your payment method, we will notify you, and your order may be delayed or canceled.
  • Billing Information: You agree to provide accurate and up-to-date billing information, including your name, address, and payment details. This helps prevent fraudulent transactions and ensures your order is processed smoothly.

5. Shipping and Delivery

  • Shipping Options: We offer several shipping options depending on your location and preference. Shipping costs will be calculated at checkout based on the shipping method and your delivery address.
  • Shipping Timeframes: Shipping times vary based on the shipping method selected and your location. Estimated delivery times will be provided at checkout. We are not responsible for delays caused by third-party carriers or unforeseen circumstances such as weather events or customs clearance.
  • Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this to track the status of your shipment.

6. Sales Tax

Sales tax is applied to orders based on the applicable state and local tax laws in the jurisdiction of the shipping address. The tax rate will be calculated at checkout and included in your total order cost.

7. Cancellations

Orders can only be canceled before they have been shipped. If you wish to cancel your order, please contact us immediately. Once an order is shipped, it cannot be canceled, but you can return it following our Refund and Returns Policy.

8. International Orders

Currently, we only ship within the United States. If we expand our shipping regions in the future, we will update our website with relevant information regarding international shipping.

9. Liability

We take great care in ensuring the accuracy and safety of the products we sell. However, we are not responsible for any damages or injuries resulting from the use of products purchased from PowerXSuri, unless otherwise stated in the product warranty. Always follow the usage instructions provided with the products.

10. Customer Support

If you have any questions or need assistance with your order, our customer support team is here to help. Please contact us:

  • Email: info@powerxsuri.com
  • Phone: (956) 831-0558
  • Address: Po Box 3163, Brownsville, Texas (TX), 78523, United States

11. Changes to This Policy

We reserve the right to update and modify this Sales Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about the terms that apply to your orders.

By placing an order with PowerXSuri, you acknowledge that you have read, understood, and agreed to the terms outlined in this Sales Policy.