Payment Policy

Effective Date: January 7, 2025

At PowerXSuri, we want to ensure a seamless shopping experience for our customers. This Payment Policy outlines the payment methods accepted on our website, along with the terms and conditions related to transactions.

By placing an order with us, you agree to the terms of this Payment Policy.

1. Accepted Payment Methods

We accept the following forms of payment:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit and debit cards.
  • PayPal: PayPal is accepted for secure online payments.
  • Other Payment Methods: We may occasionally offer additional payment methods or promotional options such as installment payment services or gift cards. These will be available at checkout, depending on your location and the current offers.

2. Payment Processing

  • All payments will be processed through a secure third-party payment processor. We use SSL encryption technology to ensure your payment information is transmitted securely.
  • When you submit your payment, you authorize PowerXSuri to charge the full amount for your order, including any applicable taxes, shipping fees, or other charges, to the payment method you provide at checkout.

3. Order Confirmation and Payment Verification

Once your order is placed and payment has been successfully processed, you will receive an order confirmation email. This email will contain details of your order, including the items purchased, total cost, and an estimated delivery date.

  • If there is any issue with processing your payment, we will notify you via email or phone. We may ask for additional information to verify your payment, such as an updated billing address or a different payment method.
  • Orders may be delayed if payment verification is required.

4. Pricing and Taxes

  • Prices: All prices on our website are listed in U.S. dollars (USD) and are subject to change without notice. The final price at checkout is the price you will be charged.
  • Taxes: Sales tax will be applied to orders where applicable, based on the shipping address. The sales tax amount will be calculated at checkout and included in your total order price.

5. Billing Information

  • You agree to provide accurate and up-to-date billing information, including your name, billing address, email address, and payment details.
  • If there is any issue with billing information, we may contact you to resolve the problem before proceeding with your order.

6. Fraud Prevention

To protect against fraudulent transactions, we use security measures that may include verifying your payment details or shipping address. We may cancel or delay any order if we suspect fraud or if there is an issue with the payment method used.

7. Order Cancellations and Changes

Once an order is placed and payment is processed, it is typically not possible to change or cancel the order. However, if you need to make changes to your order (such as modifying the shipping address or adding/removing items), please contact us immediately at info@powerxsuri.com or (956) 831-0558. We will do our best to accommodate your request if the order has not yet been processed.

8. Refunds and Credit

Refunds are processed in accordance with our Refund and Returns Policy. If you are eligible for a refund, it will be credited to the original payment method used for your purchase. Please allow up to 5-10 business days for the refund to be reflected in your account, depending on your bank or payment provider.

9. Payment Security

We prioritize the security of your payment information. All sensitive payment details, such as credit card numbers, are encrypted during the transaction process using SSL technology. We do not store full credit card information on our servers. For more information on how we handle your personal information, please refer to our Privacy Policy.

10. Promotional Discounts

  • If you have a promotional code or discount offer, you can apply it during the checkout process. The discount will be reflected in the total price before you complete your payment.
  • Promotional codes and offers are subject to expiration dates and may be limited to specific products or order values. Please review the terms and conditions of each promotion carefully before use.

11. Payment Issues

In the event that your payment is declined or there is an issue with processing your payment, we will notify you and request that you update your payment details. If payment cannot be processed within 7 days of the initial order attempt, the order may be canceled.

12. Contact Us

If you have any questions about our payment policy or experience any issues with your payment, please feel free to contact our customer service team. We are happy to assist you.

  • Email: info@powerxsuri.com
  • Phone: (956) 831-0558
  • Address: Po Box 3163, Brownsville, Texas (TX), 78523, United States

By completing your purchase on PowerXSuri, you acknowledge that you have read, understood, and agree to abide by the terms outlined in this Payment Policy.

Thank you for shopping with us!